Flight Cancellations
All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures.
All post-ticketing service fees are non-refundable and are subject to change without notice. ticketdial fees, additional fares collected, and other charges are in addition to any airline. You will only be charged the final total amount. Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.
Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
The following fees are in addition to the Airline Penalty applicable as per the airline fare rules if the flights are refundable.
All requests for cancellation will only be honored if sent to us on the following email info@ticketdial.com
Cancellation & Refunds (within 24 hrs)
| Air – Economy | Air – Business/First | ||
| Domestic | International | Domestic | International |
| $25 | $50 | $50 | $50 |
| Note: All taxes and fees are per person | |||
Cancellation & Refunds (beyond 24 hrs)
| Air – Economy | Air – Business/First | ||
| Domestic | International | Domestic | International |
| Airline Penalty + $50 | Airline Penalty + $75 | Airline Penalty + $100 | Airline Penalty + $100 |
| Note: All taxes and fees are per person | |||
Flight Date Changes
Most airlines carry certain penalties to make a ticket change. The change fee can be between $100.00 USD to $300.00 USD for domestic flights and between $200.00 USD to $500.00 USD for international flights. Apart from the airline penalties you will also have to pay any present fare differences and ticketdial service fees as mentioned below. For any assistance with making changes please call our customer service team at email us at info@ticketdial.com
All post-ticketing service fees are non-refundable and are subject to change without notice. ticketdial fees, additional fares collected, and other charges are in addition to any airline, hotel, or car rental fees and charges. You will only be charged the final total amount.
Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.
Changes to Existing Tickets (exchange)
| Air – Economy | Air – Business/First | |||
| Domestic | International | Domestic | International | |
| Within 4 hours | $25 | $50 | $50 | $50 |
| Within 10 days of new travel date | $150 | $250 | $250 | $250 |
| Beyond 10 days of new travel date | $100 | $200 | $200 | $250 |
| Note: All taxes and fees are per person | ||||
Other Services
Special Services: All services noted are on a request basis ONLY and are subject to each airline’s review and approval process along with their fare rules, policies and procedures.
Special Services
| Refund or assistance with obtaining a future airline credit due any of reasons noted | ||
| Passenger Name Misspelling | Airline Fees + $40 | |
| Visa/Passport Services | Airline Fees + $40 | |
| Baggage Related Service | Airline Fees + $30 | |
| No-Show Services | Airline Fees + $50 | |
| Denied Boarding Services | Airline Fees + $50 | |
| Duplicate Booking Services | Airline Fees + $50 | |
| Note: All taxes and fees are per person | ||
Visa/Passport: A Visa/Passport decline letter is normally required in order to process a request.
Baggage: Please, retain all receipts and baggage tags.
No Show: Documentation advising why you were unable to make your scheduled departure will be required.
Denied Boarding: Documentation as why you were denied boarding of your scheduled departure will be required.
Duplicate Tickets: Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request.
Name Misspelling: Passengers name on their airline ticket does not match their passport or other universally accepted government ID.
